Frequently Asked Questions



Why Email and not an App?
Email is the basis for the States’ electronic court filing system, and the basis for every individual online sign up. Since a database is required to store information by two exclusive users, privacy, security, and functionality necessitate the use of a website tied to email addresses.  Simply make the OurChildInfo homepage a link on your desktop or screen and it functions just like an app since the site scales to any device.

Why is there a cost?
It is the most inexpensive site of its kind.  We figured that $7.50 per month was affordable and if parents wanted to split it, they could.  Parents can sign up without a court order.  Therefore, the parent that needs the site can sign up and the second parent has no financial excuse to not use it.  Using any other site, in any scenario, in any division of costs, you both would pay more.

Post not showing up or not going through?
Reboot or restart your computer or device, clear cookies,test with a different device, use a computer for downloads, keep your software updated.


Download a one page flyer for reference and distribution
Press Kit with the who, what, why, where and how (PDF)



Client Testimonials

My case had to be the inspiration for this site. I would go round and round with my ex when it came to things like summer visitation dates, locations, transportation and pickups. This site allowed my ex and I to document the “back and forth” without ever being face-to-face. $7.50 per month is well spent (less than one phone call to my attorney). I highly recommend it!

- W. Jackson

This website shows that I provided my ex contact information and especially extracurricular and sporting event contacts. I don’t have to upload schedules but can just post the organization or coaches contact information and they are then tasked with following up on sporting schedules. I like that I can then show that I am not to blame and have been providing information.

- H. Tupper

Using this site to clarify sports schedules has been very helpful. Practices and games get scheduled and cancelled so often that my son ended up missing many of them. I'd get blamed and trying to piece together text messages was not happening.

- C. Curry

Online program helps divorced parents with communication. OCI eliminates confusion, ignored questions, and unpleasant exchanges between parents.

- Cover Story, Sentinel News, July 2017

The site saves a record of everything communicated, eliminating he-said, she-said disputes.

- Illinois Bar Journal August 2018